PROGRAM OPERATIONS MANUAL SYSTEMPart GN – GeneralChapter 022 – OverpaymentsSubchapter 50 – Waiver Provisions for Title II and Title XVIII OverpaymentsTransmittal No. 35, 08/26/2021
This is a Quick Action Transmittal. These revisions do not change or introduce new policy or procedure.
Summary of Changes
GN 02250.005 Fault/Without Fault Findings - Waiver
We are removing the "Your Social Security Rights and Responsibilities" pamphlet from the list. We received a PolicyNet feedback informing us that the pamphlet no longer exists.
The person caused or helped cause the overpayment.
The person was blameless in the creation of the overpayment.
Findings of fault must be made separately for each person who requests waiver. The fault of one individual is independent of the fault of any other individuals also liable for the overpayment.
When a deceased person's estate is seeking waiver, it is the fault of the deceased that must be determined. When the estate has been closed and the distributee is seeking waiver, fault of the distributee must be determined.
Even though the overpayment may have been caused by SSA's error, the individual may still be at fault for the overpayment.
An individual is expected to exercise a high degree of care in preventing an overpayment. Any individual who demonstrates either a lack of good faith or failure to exercise a high degree of care in reporting circumstances which may affect entitlement to or the amount of benefits will be found at fault for the overpayment. The degree of care expected varies with the complexity of the circumstances giving rise to the overpayment and the capacity of the individual to realize that he/she is overpaid.
Lack of good faith in preventing an overpayment is evident when the facts show the overpayment resulted from:
an incorrect statement by the person which he/she knew or should have known was false,
the person's failure to furnish information which he/she knew or should have known was material,
the person's acceptance of any payment that he/she knew or should have known was incorrect.
Certain presumptions can be made concerning the fault of persons other than the overpaid person:
If the number holder is without fault in causing the overpayment, it will be presumed that any other beneficiary is also without fault if overpaid for the same event;
If the overpaid person is at fault, a spouse will be presumed at fault if living in the same household and overpaid for the same event;
If the overpaid person is at fault, a minor or an incompetent adult will be presumed without fault even though living in the same household and overpaid for the same event.
Any of these presumptions can be rebutted by clear and convincing evidence to the contrary.
In the usual situation, if a misuse determination is upheld, the misuser cannot be found without fault.
Consider all of the circumstances surrounding the overpayment in each individual case taking into account any physical, mental, educational or linguistic limitations (including any lack of facility with the English language) the person has. In evaluating the evidence, consider the individual's:
understanding of and agreement to comply with reporting requirements,
knowledge of the occurrence of events that should have been reported,
efforts to comply with the reporting requirements,
understanding of the obligation to return payments not due,
ability (as determined by age, comprehension, education, memory, physical and mental condition, linguistic limitations, etc.) to understand and comply with the reporting requirements,
ability to recognize inconsistencies and evaluate the reasonableness of SSA's actions,
experience in dealing with government agencies.
understanding of the language used by SSA.
If the evidence clearly shows the individual did not understand and comply with reporting responsibilities, that individual can usually be found without fault. Resolve any doubt in favor of the individual.
In determining what a person knew or should have known, remember that:
The application contains an explanation of most reporting responsibilities on the tear off pages.
Pamphlets and check stuffers are sent to beneficiaries at various times.
The January check contains a stuffer about the new retirement test; for direct deposit beneficiaries, a separate notice is sent.
The fact that there is a repay statement in file does not automatically preclude a without fault finding.
Generally, assume a person received the appropriate information.
In 7/89 Harry Finch reports a pending workers' compensation (WC) claim. He signs an SSA-546 and an SSA-795 repay statement. In 2/90, Mr. Finch reports that his WC claim was allowed in 2/90 with WC payments beginning 1/89. Since a timely report was made, the previously signed repay statement would not preclude a finding of without fault.
In August 2012, Harry Finch’s benefits were ceased on medical review. The cessation decision included evidence from a Cooperative Disability Investigation report. The report refuted many of the statements Mr. Finch made on the SSA-454 regarding his limitations. The report also provided evidence he omitted material information. On appeal, Mr. Finch requests benefit continuation In August 2013, the benefit cessation is upheld. Mr. Finch’s inaccurate and misleading statements would preclude a finding of without fault.