Identification Number:
RM 10205 TN 68
Intended Audience:See Transmittal Sheet
Originating Office:ORDP OISP
Title:Social Security Number (SSN) Applications
Type:POMS Transmittals
Program:Records Maintenance (Earnings & Enumeration)
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part RM – Records Maintenance
Chapter 102 – The Social Security Number, Policy and General Procedures
Subchapter 05 – Social Security Number (SSN) Applications
Transmittal No. 68, 09/14/2022

Audience

PSC: CA, CS, ICDS, IES, ISRA, RECONR, SCPS, TSA, TST;
OCO-OEIO: ANC, CAQCR, CR, CTE, FCR, RECONR;
OCO-ODO: CR, CST, CTE, CTE TE;
MAMPSC: CA, CR, DMS, IES11, ISRA, OAS, RECON;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, DRT, DT, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OISP

Effective Date

Upon Receipt

Background

RM 10205.092 currently indicates that technicians should use form L2880 as a transmittal to return, by mail, evidence documents submitted for an SSN card. This POMS is being revised to provide updated instructions on how to return evidence documents to applicants when submitted in person or by mail/drop-box.

Summary of Changes

RM 10205.092 Returning Documents Submitted for an SSN Card

Sub-section B. of this POMS was revised to instruct technicians to return evidence documents submitted in person as follows: "if an applicant submits evidence in the office, return the documents to the applicant".

Additionally, this sub-section was revised to instruct technicians to return evidence submitted via mail or drop-box as follows: Return evidence documents to the applicant by mail using the SSNAP receipt or if SSNAP is unavailable use form SSA-L2880, Returning Documents Submitted as Evidence in Support of SSN Applications, available on the Document Processing System DPS Production . For additional information on Form SSA-L2880, see RM 00299.070.

RM 10205.092 Returning Documents Submitted for an SSN Card

Citations: 20 CFR 422.103

A. Policy for returning documents submitted for an SSN card

Return all evidence documents to the applicant. When documents must be verified by the issuing agency, make clear photocopies of the documents to keep with the pending SSN application. For additional information on the “Suspect Status” holding file, refer to RM 10215.015.

DO NOT confiscate an applicant’s evidentiary documents even if the documents appear suspicious or are believed to be fraudulent.

If suspect documents are submitted, enter the application into SSNAP and verify them with the issuing agency following RM 10210.200. If the issuing agency cannot verify the documents, deny the SSN application and, as appropriate, make fraud referrals to Office of Inspector General (OIG).

See Details:

  • RM 10205.300, Suspect Documents with SSN Application

  • RM 10205.305, Fraudulent Documents with SSN Application

  • GN 04111.000, Reporting Program Violations — Subchapter Table of Contents

B. How to return documents submitted for an SSN card

If the applicant submits the evidence in the office, return the evidence documents to the applicant and notify the applicant about:

  • processing time for issuing a card, and

  • contacting SSA if the card is not received within that timeframe.

If the applicant submits the evidence by mail or drop box, return evidence documents to the applicant by mail, using the SSNAP receipt.

  • If SSNAP is unavailable, use form SSA-2880 Returning Documents Submitted w/SS-5, available on the Document Processing System DPS Production. For additional information on form SSA-2880, see RM 00299.070.

NOTE: If a third-party submits evidence along with form SS-5, follow procedures in RM 10205.059, Third Party Brings Form SS-5 into the Field Office (FO).

C. References

  • GN 00301.210, SSA Purchase of Evidence

  • RM 10201.075, Handling Social Security Number (SSN) Cards Received in the Field Office (FO)

  • RM 10205.080, SSN Inquiry or Application Received for an Applicant Living Abroad


RM 10205 TN 68 - Social Security Number (SSN) Applications - 9/14/2022