Review the evidence in file to identify another responsible adult or agency who is most likely to assist in pursuing the claim. Make a reasonable judgment, based on the information in file or provided by the applicant, to determine if there is another responsible party who can help the child pursue the claim.
Child welfare or other agency has legal custody of the child:
If the applicant is not cooperating, contact the agency with legal custody to request the needed information or assistance. An agency with legal custody is responsible for providing the information we need, even if the applicant is someone else (for example, a foster parent with physical custody).
NOTE: Information about a legal guardian is in Section 2A of the SSA-3820 or the Case Information screen on the Case Data tab in eView.
Child resides with the uncooperative applicant and another parent, relative, or adult:
Consider contacting another adult in the household.
Child resides with someone other than the applicant:
Consider contacting the person with whom the child is residing if the applicant is not cooperating. For example, the child's mother is the applicant but the child resides with the grandmother. Consider contacting the grandmother to assist the child in pursuing the claim.
Child regularly cared for in another household:
If the child is frequently in the care of a relative who does not live in the same household, consider asking that person to assist the child.
NOTE: If the field office (FO) has not identified a third-party contact, the DDS is only required to contact an identified legal guardian. Although they must consider contacting other third parties, they may determine that further contact is not appropriate based on the facts of the case.