Identification Number:
RM 03803 TN 15
Intended Audience:See Transmittal Sheet
Originating Office:DCO
Title:General Instructions
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part RM – Records Maintenance
Chapter 038 – Earnings Discrepancies
Subchapter 03 – General Instructions
Transmittal No. 15, 10/23/2020

Audience

Originating Component

OCO

Effective Date

Upon Receipt

Background

This transmittal does not introduce new policy or procedures we made minor updates to improve the content for readability and tone. .

Summary of Changes

RM 03803.055 Incomplete Cases Requiring Development with the Field Office(s) or Other Offices

In the section title, replaced capital "W" with lower case "w".

Subsection A., hyperlinked POMS reference, added "field office" and parenthetical to "FO".

Subsection B., removed "(s)" after "FO", removed "(," before "International", replaced "Of" with "of" after "Division"

Subsection C, added "PCACS" and "MDW" acronyms.

Subsection D., NOTE - 1. sentence 1: removed "the request is", replaced "forwarded" with "forwarding the request".

Subsection D., NOTE - 1. sentence 2: removed "which is" before "60 days", replaced "...date the request was forward requested..." with "forwarding date of the request".

Subsection D., NOTE - 2. sentence 2: replaced "Folders will be m..." with "Maintain folders within the..."

 

RM 03803.057 Reviewing and Handling Earnings Discrepancy Cases from the Diary File

Subsection A., added "earnings discrepancy" and parenthetical.

RM 03803.055 Incomplete Cases Requiring Development with the Field Office(s) or Other Offices

  1. A. 

    Before following the instructions in B.-D. below, review any applicable instructions in RM 03812.003 to ensure that development with the field office (FO) is required.

  2. B. 

    Determine the FO or other office(s) (International Benefits Office (IBO) in the Division of International Operations (DIO), etc.) to which the Earnings Discrepancy (ED) is to be sent according to the Service Area Directory. If the address of the NH is:

    1. 1. 

      Known, use the address of the FO servicing the NH's address.

    2. 2. 

      Unknown, use of the address of the FO servicing the address of the latest reporting employer.

      NOTE: 

      If more than one FO or other office is involved (e.g. scrambled wage case), simultaneous development can be prepared.

  3. C. 

    Complete a Processing Center Action Control System (PCACS), or the Modernized Development Worksheet (MDW) to request assistance.

  4. D. 

    Diary and file the folder as follows:

    NOTE: 

    Each module will maintain its own diary file.

    1. 1. 

      When forwarding the request to the FO, complete a Form SSA-6562, Diary File Card, for each developmental request. In block 1 of “pull date” section, enter a date 60 days from the forwarding date of the request. In the “reason for diary” block enter “Follow up on request for development.” If more than one FO is involved, enter the FO code.

    2. 2. 

      File the folder with the SSA-6562(s) available for visual review. Maintain folders within the modules.

RM 03803.057 Reviewing and Handling Earnings Discrepancy Cases from the Diary File

  1. A. 

    Receive earnings discrepancy (ED) folders from the diary file.

  2. B. 

    Take the required follow up or scouting action.

  3. C. 

    Close, rediary, or send case for redevelopment as applicable to the situation.


RM 03803 TN 15 - General Instructions - 10/23/2020