Identification Number:
EM-19032
Intended Audience:RCs/ARCs/ADs/FOs/TSCs/PSCs/OCO/OCO-CSTs
Originating Office:DCO OPSOS
Title:Handling Inquiries about SSA’s Title II and Title XVI Incentive Payment Programs and Prisoner Reporter Outreach Efforts – One-Time-Only Instructions
Type:EM - Emergency Messages
Program:Title II (RSI); Title XVI (SSI); Disability
Link To Reference:See References at the end of this EM
 
Retention Date: April 30, 2020

A. Purpose

This emergency message (EM) provides instructions on how to handle inquiries from a one-time notice that was sent to correctional and mental health reporters and facilities.

On October 25, 2019, SSA mailed a one-time notice to participating correctional and mental health reporters and facilities to inform them of a change to Title XVI incentive payments. This letter is a follow-up and reminder sent to the original notice we previously sent to correctional and mental health reporters on July 2, 2018.

Our notice provides an amendment or modification to each reporter’s Incentive Payment Memorandum of Understanding (IPMOU) caused by the change.
The notice gives a reporter the opportunity to terminate their IPMOU agreement with the agency if they cannot, or do not want to continue to provide us with inmate information because of the change in paying Title XVI incentive payments.

Our notice encourages our reporters and facilities to report their inmate information to us every 15 days, instead of the previous 30 days, to ensure they will receive the maximum incentives payable. NOTE: See References section for the notice example. Copies of the notices will not be available in the Online Retrieval System (ORS).

B. Background

Federal, State, and local correctional and mental health institutions may report inmate information to the agency with or without a written agreement.
However, if an institution wants to receive incentive payments for its inmate reports, the Social Security Act requires that the institution enter into a written agreement with SSA. The agency will pay an incentive payment for each inmate report that leads to suspension of a confined Title II beneficiary’s or Title XVI recipient’s benefits or payments. Currently, the reporters and facilities consistently report monthly to receive incentive payments.
Recently, Congress passed legislation in the Bipartisan Budget Act of 2018 (BBA 2018) that reduces the amount of time a correctional or mental health reporter or facility can submit inmate confinement reports to the agency to receive the maximum $400 Title XVI incentive payment. The legislation did not change the incentive payment rules for Title II.

Change in incentive payments

Beginning August 09, 2018, the legislation effective date, the Prisoner Update Processing System (PUPS) will pay incentives using the new Title XVI incentive payment rules for inmate admission information that result in the suspension of monthly benefits to our SSI recipients.

The new Title XVI incentive payment rules provide the following:

For every Title XVI recipient we suspend due to the inmate information provided, we will pay the institution:


    · $400 for information received within 15 days of the confinement; or

    · $200 for information received after 15 days but within 90 days after confinement.


We will continue to pay for inmate information for our Social Security beneficiaries as we normally do under our current incentive payment law.

For every Title II beneficiary we suspend due to the inmate information provided, we will pay the institution:


    · $400 for information received within 30 days of the confinement; or

    · $200 for information received after 30 days but within 90 days after confinement.


With Social Security beneficiaries, the above applies, but a suspension also requires a conviction date. NOTE: We will not pay an incentive payment for information received after 90 days of confinement.

C. Field Office (FO) and National 800 Number Network (N8NN) instructions for responding to institutional inquiries about the advanced notice

FO Instructions
If a correctional, mental health reporter or facility visits, emails, or calls the FO regarding the advanced notice or has questions or concerns specific to their IPMOU, forward their inquiry to the Regional Prisoner Coordinator (RPC). For RPC contact information for each region, see
GN 02607.990.
Forward all inquiries you receive to the proper RPC via email. Be sure to include:

    · Requester’s name, organization, and contact information;
    · Reporter ID (RID), if known;
    · Facility ID (FID), if known;
    · Requester’s question or concern; and
    · Actions taken by the requester and SSA, if any.
Only provide the RPC’s contact information if it is requested by the reporter or facility. NOTE: Do not provide Payment Center Contact, Office of Disability Operations, or Office of Earnings and International Operations information to the reporter or facility.

N8NN Instructions
If a correctional, mental health reporter or facility calls the N8NN regarding the advanced notice or has questions or concerns specific to their IPMOU, forward their inquiry to the Regional Prisoner Coordinator (RPC). For RPC contact information for each region, see
GN 02607.990.
Forward all inquiries you receive to the proper RPC via email. Be sure to include:

Requester’s name, organization, and contact information;


    · Reporter ID (RID), if known;

    · Facility ID (FID), if known;

    · Requester’s question or concern; and

    · Actions taken by the requester and SSA, if any.


Only provide the RPC’s contact information if it is requested by the reporter or facility. NOTE: Do not provide Payment Center Contact, Office of Disability Operations, or Office of Earnings and International Operations information to the reporter or facility.


Direct all program-related and technical questions to your Regional Office (RO) support staff or Program Service Center (PSC) Operations Analysis (OA) staff.
RO support staff or PSC OA staff may refer questions, concerns, or problems to their Central Office contacts.

References
Prisoner Legis Advance Notice.docxPrisoner Legis Advance Notice.docx

GN 02607.400 Prisoner (Inmate) Reporting Agreements
GN 02607.420 Incarceration Reporting and Control System (IRCS)
GN 02607.800 SSA’s Title II and Title XVI Incentive Payment Programs
GN 02607.990 Regional Prisoner Coordinators and Payment Center Contacts



EM-19032 - Handling Inquiries about SSA’s Title II and Title XVI Incentive Payment Programs and Prisoner Reporter Outreach Efforts – One-Time-Only Instructions - 11/13/2019