Retention Date: April 25, 2019
|Intended Audience:||All RCs/ARCs/PSCs/OCO/OCO-CSTs|
|Title:||Processing JP Morgan Chase Letters and Checks|
|Type:||EM - Emergency Messages|
|Program:||Title II (RSI); Title XVI (SSI); Disability|
|Link To Reference:|
Direct all program-related and technical questions to your Regional Office (RO) support staff or Program Service Center (PSC) Operations Analysis (OA) staff. RO support staff or PSC OA staff may refer questions, concerns or problems to their Central Office contacts.
This Emergency Message provides instructions for handling letters, which sometimes have checks attached to them, received from the JP Morgan Chase financial institution indicating a beneficiary or recipients’ death.
In September 2018, the processing centers (PCs) and the Office of Benefit Accounting and Systems Analysis (OBASA) began receiving letters from JP Morgan Chase identifying beneficiaries and recipients who had accounts with them that subsequently died. In some instances, JP Morgan Chase also sent checks with the notices.
EM-18058 - Processing JP Morgan Chase Letters and Checks - 11/23/2018