Identification Number:
Intended Audience:All RCs/ARCs/PSCs/OCO/OCO-CSTs
Originating Office:DCBFM
Title:Processing JP Morgan Chase Letters and Checks
Type:EM - Emergency Messages
Program:Title II (RSI); Title XVI (SSI); Disability
Link To Reference:
Retention Date: March 25, 2023

    A. Purpose

      This Emergency Message provides instructions for handling letters, which sometimes have checks attached to them, received from the JP Morgan Chase financial institution indicating a beneficiary or recipients’ death.
    B. Background

      In September 2018, the processing centers (PCs) and the Office of Benefit Accounting and Systems Analysis (OBASA) began receiving letters from JP Morgan Chase identifying beneficiaries and recipients who had accounts with them that subsequently died. In some instances, JP Morgan Chase also sent checks with the notices.
    C. Processing Instructions

      We direct the JP Morgan Chase letters and checks to the agency based on the agency location code. If the PCs or OBASA receive these letters and checks, the technician should send them to the following address:
      Department of the Treasury
      Bureau of Fiscal Service
      Philadelphia Financial Center
      PO Box 603
      Bensalem Pa 19020- 9921
      855 868 0151

Direct all program-related and technical questions to your Regional Office (RO) support staff or Program Service Center (PSC) Operations Analysis (OA) staff. RO support staff or PSC OA staff may refer questions, concerns or problems to their Central Office contacts.
EM-18058 - Processing JP Morgan Chase Letters and Checks - 11/23/2018