Identification Number:
GN 02406 TN 43
Intended Audience:See Transmittal Sheet
Originating Office:DCBFM OFPO
Title:Failure to Receive a Check/Payment - Title II, Title XVI
Type:POMS Transmittals
Program:Title II (RSI); Title XVI (SSI)
Link To Reference:
 
PROGRAM OPERATIONS MANUAL SYSTEM
Part 02 – General
Chapter 024 – Checks
Subchapter 06 - Failure to Receive a Check/Payment - Title II, Title XVI
Transmittal No. 43, 11/2017




Audience

FO/TSC: CS, CS TII, CS TXVI, DRT, FR, OA, OS, RR, CSR, TA, CTE, TSC-CSR
OCO-OEO: CST, LCST
PSC: BA, PETE, IEBA, CCRE, TST, TSA, SPIKE
OCO-ODO: BET, BTE, CCE, CR, CST, CTE, CTE TE, DSE, PAS, PETE, PETL, RCOVTA, RECOVR
OCO-OEIO: BET, BIES, BTE, CCRE, CR, EIE, FCR, PETL, RECOVR

Originating Component

OFPO

Effective Date

Upon Receipt

Background

The Office of Financial Policy and Operations, Office of Payment and Recovery Policy conducted editorial review of the procedures to reflect current best practices.

Summary of Changes

GN 02406.225 Non-receipt of a Dual Entitlement Check

    • We discuss how to process a non-receipt of a dual-entitlement paper check.
    • We added content and language to this policy.
    • We clarified this policy.
    • We revised the heading.


GN 02406.225 Non-receipt of a Dual Entitlement Check

When a person alleges non-receipt of a dual entitlement paper check, verify the acceptable reporter (e.g. beneficiary) of non-receipt through the interview and screening process.

If the beneficiary alleges dire need, process the non-receipt using the immediate payment criteria.

For more information on verifying reporters and dire need, see

  • GN 02406.130 Nonreceipt Interview and Screening

  • RS 02801.010 Immediate Payment (IP) Criteria and Process.

If the allegation does not meet the dire need criteria, take appropriate steps to process the non-receipt per GN 02406.000.

References

  • RS 00615.020 Dual Entitlement Overview

  • GN 02406.125 Transmitting Reports of Nonreceipt, Loss, Theft, or Destruction -- Title II and Title XVI -- Recurring Checks and PMA Checks -- Normal and Dire Need Situations

  • GN 02406.135 Processing Reports of Nonreceipt, Loss, Theft, or Destruction of Payments -- Checks Due And Not Due


GN 02406 TN 43 - Failure to Receive a Check/Payment - Title II, Title XVI - 12/04/2017