After receiving an IRR notification, the designated review component contact:
identifies the original program leader (PL) who approved the deficiency and
assigns the IRR in the IRR web-based tool to a designated OQR staff member who was not involved in the original return.
The review component has 10 calendar days to respond to the IRR. When the review is complete, the review component will:
code the IRR web-based tool,
prepare a narrative response to the IRR in the IRR web-based tool,
ensure that the IRR response addresses all relevant policy concerns or questions raised by the adjudicating component, and
include policy and procedural references to support the response.
When the IRR response is ready for review, the OQR designated staff member will inform the branch chief (BC) or other designated OQR manager. The BC, or other designated OQR manager, will return the IRR to the OQR designated staff member if he or she declines to sign the IRR response. The OQR designated staff member will make the requested changes and resubmit the IRR to the BC, or other designated OQR manager, until achieving concurrence. The BC, or other designated OQR manager, will close the IRR in the IRR web-based tool. This action uploads the adjudicating component's IRR submission and review component's IRR response to the certified electronic folder and the tool notifies the adjudicating component by email that the response is available to view.
If the review component agrees that the adjudicating component’s determination was policy compliant, the review component will rescind the deficiency, code and clear the case according to normal business processes.
If the review component disagrees with the adjudicating component’s IRR rationale for policy compliance and affirms the deficiency, the adjudicating component must take the requested corrective action(s) noted on the SSA-1774, Request for Corrective Action, OR submit an RPC, if the case meets the criteria for RPC submission (see DI 30007.125 - Submitting a case for RPC).
If the adjudicating component decides to complete the requested corrective action(s), the adjudicating component will return the case to the review component after completing the actions. The review component will code and clear the case according to normal business processes.
If the review component rescinds or corrects the deficiency, the IRR web-based tool will send a system-generated email notification to the OQR Reports Branch to ensure that the rescinded or corrected deficiency is appropriately recorded.