Identification Number:
NL 01001 TN 02
Intended Audience:See Transmittal Sheet
Originating Office:ORDP OISP
Title:Special Notice Options for the Blind or Visually Impaired
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 
PROGRAM OPERATIONS MANUAL SYSTEM
Part 09 - Notices, Letters and Paragraphs
Chapter 010 - Special Notice Options for the Blind or Visually Impaired
Subchapter 01 - Special Notice Options for the Blind or Visually Impaired
Transmittal No. 02, 12/2017


Audience
FO/TSC:
CS, CS TII, CS TXVI, DRT, DT, FR, OA, OS, RR, CSR, TA, TSC-CSR, CTE
PSC: BA, CA, CCRE, CS, TSA, TST, DE, DS, ICDS, IES, ILPDS, IPDS, ISRA, PETE, RECONR, SCPS
OCO-ODO: BET, BTE, CCE, CR, CST, CT, CTE, CTE TE, DE, DEC, DS, DSE, DT, PAS, PETE, PETL, RAC, RCOVTA, RECONE, RECOVR
OCO-OEIO: BET, BIES, BTE, CC, CCRE, CDT, CR, CTE, EIE, FDE, LC, PETL, RECONE, RECONR, RECOVR
DDS/DPB/ DPU/ OMVE/ODD
OQR:
SIS, Program Leader, Program Expert, Program Advisor


Originating Component

OISP

Effective Date

Upon Receipt

Background

The Notices and Strategic Planning Staff (NSPS) in the Office of Income Security Programs (OISP) reorganized and updated this transmittal to provide instructions for providing Forms and Other Communications in Alternate Formats.

Summary of Changes

NL 01001.400 Special Notice Options for Notice Enclosures and Forms

We made the following changes:


    · We changed the title of this section from “Instructions for 800 Number System, RPS, MCS, and MSSICS Notices” to “Special Notice Options for Notice Enclosures and Forms”, to make this section easier to locate when doing an online search.

    · We divided this section into three sub-sections:

    · Subsection A provides and clarifies instructions on how to process requests for forms and other communications in alternate formats using the Document Processing System (DPS) or Customer Help and Information Program (CHIP), when a person has a special notice option (SNO).


    · Subsection B provides instructions on how to process requests for forms and notice enclosure(s) for users of the 800 number, RPS, MCS, and MSSICS notice systems.

    · Subsection C provides references for those technicians or analysts that use the notice systems DPS, CHIP, or Aurora to process requests for forms and other communications in alternate formats. This section also provides access to a URL for each notice system, for those technicians or analysts that use these notice systems to generate notices.




NL 01001.400 Special Notice Options for Notice Enclosures and Forms

A. Providing Forms and Other Communications in Alternate Formats