Obtain a signed and dated form SSA-521 (Request for Withdrawal of Benefits) or a signed
written WD request noting the reason for WD, and determine if the claimant wants to
withdraw all benefits (e.g. Retirement Insurance Benefit (RIB) and Medicare) and follow
the steps below:
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1.
Go into the pending claim and annotate the Report of Contact (RPOC) screen in the
Modernized Claims System (MCS) (see MS 03508.007) describing the request for WD and
include the date the NH signed the request.
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2.
Annotate approval in the lower portion of the SSA-521.
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3.
Enter the appropriate code for WD on the Decision Input (DECI) screen (see MS 03509.013)
and process the WD request. For withdrawal codes, see SM 00380.040.
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4.
Fax the signed statement and any related documentation into the Non-Disability Repository
for Evidentiary Documents (NDRed).
If the WD request indicates that the applicant wants to withdraw the Title II benefit
only (i.e. cash benefits) but retain Medicare then:
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•
Follow the steps listed above to withdraw the pending claim, and
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•
Establish the Medicare-only claim in MCS or CCE as follows:
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–
Complete the Medicare-only claim with the information the applicant previously provided
for the Title II claim (e.g., RIB), including the filing date per GN 00204.007.
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–
Enter the signature type and date of the WD request.
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NOTE: If you are unable to obtain the form SSA-521, document the follow up attempts and
adjudicate the application as if the claimant had not requested the WD. For follow
up procedures, see GN 01010.410C.