TN 24 (03-21)
Receive letters from individuals containing miscellaneous questions on closed earnings discrepancy (ED) cases.
Request previous correspondence.
Review any previous action. If the:
1. Previous handling is correct, reply to the individual's letter fully answering all questions.
2. Previous handling is incomplete or incorrect, consult a lead on the action to take.
NOTE: If the letter expresses or implies a desire for a reconsideration of the decision, handle the case per GN 03102.175 .