The manager or officer-in-charge at the time of the event:

• •

  Notify the Area Director, who will provide advice and direction.

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  Visit the scene as soon as it is feasible to do so.

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  Inform the Regional Office (RO) of the situation.

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  Serve as principal director and advisor to the affected manager during the recovery.

• •

  Email ^DNNSO Customer Notifications to post any office closings to InfoCast as outlined in Office of Closure Due to Disaster GN 00401.020A.

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  Inform the Deputy Commissioner of Operations’ (DCO) Front Office of the situation.

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  Convene a Regional Disaster Recovery Team; appoint an individual to head the team; and provide coordination with the affected Area Director (AD).

• •

  Work with the AD to develop an action plan for recovery and identify any unique situations.

• •

  Serve as a source of information and support to the AD and affected office(s).

• •

  Make all necessary contacts within the RO and with other agencies (e.g., Federal Emergency Management Agency (FEMA), General Services Administration (GSA)).

• •

  Establish contact with the Office of Public Service and Operation Support (OPSOS) in Central Office (CO) at ||DCO OPSOS.

• •

  Determine what assistance other SSA offices can and should provide in accordance with any Continuity of Operations Plan (COOP).

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  Notify the Commissioner of the event.

• •

  Notify Deputy Commissioners, Associate Commissioners, and other Regional Commissioners.

• •

  Ensure that OPSOS is aware of the situation and is in communication with the RC or the RO Recovery Team.

• •

  Serve as the focal point in CO for recovery effort.

• •

  Formulate any action plan(s) needed.

• •

  Through contact with the RO Recovery Team, determine what CO information and support is necessary and arrange for that support.

• •

  Bring significant and sensitive issues to the attention of the Commissioner through the DCO.

Reference

Administrative Instructions Manual System (AIMS), General Administration Chapter 10.03