When the Division of International Operations (DIO) forwards claim material (such
as information about a Spanish claim, certified copies of evidence, or a copy of the
worker’s U.S. coverage record to Spain), the Benefit Earnings Technician (BET) electronically
stores the claims material in the Paperless Processing Center (PPC) system in DIO
before forwarding the claim to the Spanish agency. The system automatically generates
a notice that the BET sends to the applicant. The notice informs the applicant that
DIO forwarded the claims material to Spain.