Basic (12-96)
GN 01730.230 Controlling Requests Sent to Austrian Agencies on Form SSA-e2960-U3-AU-Procedure
Prepare a diary whenever information is requested from an Austrian agency.
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Diary initial requests for 120 days.
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Diary follow-up requests for 60 days.
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Forward the folder to DTPS if no response has been received after two followups, i.e.;
after 240 days.