GN 02210.180 Collection of Title II Overpayments by Installments

A. Policy

Installment payments are acceptable if the debtor is financially unable (or unwilling) to make full refund in a single payment and benefit withholding from the debtor is not available.

Installments are scheduled for payment on a regular monthly basis except very rare instances (e.g., dividend payments which are the sole source of income for repayment are made to the debtor on a quarterly basis).

B. Procedure

1. FO action

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Do not obtain an SSA-634.
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Negotiate a rate of repayment which would permit recovery within 1 year.
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If not possible, negotiate a rate which would permit recovery within 60 months.
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If still not possible, negotiate a rate that is as high as the debtor can manage but no less than $50 per month except for rare instances (e.g., an AFDC recipient at fault for causing the overpayment can only afford to repay $5.00 per month).
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Input the installment rate to DMS through the Record Installment Agreement screen (DRIN) MS 01106.014. ROAR will be updated overnight.

2. PC action

If a request to refund by installments is received/processed in the PC, ensure input to ROAR/ the Recovery and Collection of Overpayment Process (RECOOP) system, if appropriate.

If an overpayment not under the Recovery and Collection of Overpayment Process (RECOOP) system control is reduced through installment payments to below the $30 tolerance GN 02201.013C.2.:

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Send a single reminder notice (SSA-L2513-C1 if the overpayment is established on ROAR).
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Discontinue collection action if refund is not made. Do not ask the FO to assist in collecting an overpayment of less than $30.

C. Reference

GN 02210.214 DMS collection activities

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202210180

GN 02210.180 - Collection of Title II Overpayments by Installments - 11/13/2025
Batch run: 11/13/2025
Rev:11/13/2025

Social Security

Program Operations Manual System (POMS)