When you are unable to locate a payee or a payee dies, you must select a new payee.
Enter the date and relevant comments in the Make Note screen on eRPS to indicate that
the payee's whereabouts are unknown or that the payee has died. Determine if there
are any conserved benefits held on behalf of the beneficiary and, if so, arrange for
the funds to be returned to SSA for transfer to the new payee.
Where appropriate, inform the new payee about their responsibilities for accounting
for these conserved funds.