TN 7 (04-19)

GN 03340.045 Pledges of Confidentiality

Because the Privacy Act grants access rights to individuals, we generally cannot deny individuals access to information, marked as “confidential,” contained in their claims folder or medical record that we obtained from third parties. Accordingly, employees should not pledge confidentiality to third parties who provide us this type of information to the agency without first consulting with the Office of the General Counsel.