Regardless of title, if the FO is unable to locate the CPD folder, and the DDS finds
the beneficiary/recipient is not currently disabled, the DDS will prepare an assistance request (AR) to the FO asking them to prepare
a replacement folder under the full reconstruction process.
For non-CEF or cases where EDCS UAT is not appropriate, use the most expeditious way
to coordinate actions in these situations, e.g. telephone, email, or fax, with email
being the preferred method for assistance requests and subsequent documentation.