If the claimant changes residences while a RH is pending, and
the claimant has objected to appearing by audio, by agency video, or
both, see HALLEX HA
01205.021. If the claimant did not object to appearing by
audio, by agency video, or both, and the claimant notifies SSA of
a change in residence address that falls under the jurisdiction of
another HO, using the instructions in HALLEX HA 01230.010, HO management, through
designated staff, will schedule the claimant's appearance by audio,
by agency video, or, if the claimant agrees, by online video, whenever
possible. When HO management, through designated staff, determines an
audio, agency video, or online video hearing is not possible and the
claimant would need to travel more than 75 miles to a hearing site in
the HO's jurisdiction, the Hearing Office Chief Administrative Law Judge
(HOCALJ) will determine and arrange any appropriate case transfer.
A change in mailing address is not
sufficient to establish a change of residence (e.g., a change of address
to a P.O. Box does not establish a change of residence).
HO management, through designated staff, is not required to
develop a residence change issue if the claimant does not submit
evidence establishing a change of residence. However, if a change in
mailing address suggests that a claimant may need to travel more than
75 miles to the hearing site, HO management, through designated staff,
may contact the claimant or representative to verify the residence
address. HO management, through designated staff, will document the
contact on a Report of Contact (form SSA-5002) and associate the document
with the file as an exhibit.