TN 87 (12-23)
RM 10205.060 Applicant for SSN Visits a Non-Servicing Office
Follow this procedure when an applicant visits an office other than their servicing
office. If the applicant’s servicing office is a Social Security Card Center (SSCC),
they usually must transact all enumeration business with that SSCC. For exceptions,
see RM 10201.025A.3.b.
If the applicant...
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Then...
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Comes in with all necessary evidence
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Document “attestation” on Verify and Sign screen in SSNAP; and
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Return evidence to applicant.
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Comes in with no evidence, or incomplete evidence
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Advise the applicant what evidence is needed and provide an SSA-L676, Refusal to Process
SSN Application; and
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Advise the applicant to take or mail all required documents to the servicing office.
If a mandatory interview is not required and if the applicant intends to mail the
SS-5, Application for a Social Security Card and original documents, provide an unfranked
envelope addressed to the servicing office.
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