GN 00301.322 Retention of Paper Material After Faxing into Either the eDIB Folder or Claims Folder using NDRed

This section modifies all existing policy instructions as they relate to the retention of paper material.

eClaims Resource documents have been prepared to allow users to know where to store documents (MCS, MSSICS, Shared EVID, eDIB folder using eView or the Evidence Portal (EP), or a claim filing record using NDRed in the EP). These documents contain all appropriate POMS references. See the following links: Title II Initial Claims Desk Guide for Non-Medical Evidence Documentation and Evidence Documentation Guide for SSI Non-Disability.

Once an artifact has been stored and viewed for content in either an eDIB claim filing using eView or the EP, or through the NDRed by using CFUI in the EP, the artifact need not be retained.

NOTE: The Field Offices and Payment Centers should revert to faxing the SSA-821/SSA-820 and any other related paper documentation for PE cases only into eView or the EP, or NDRed in the EP.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0200301322

GN 00301.322 - Retention of Paper Material After Faxing into Either the eDIB Folder or Claims Folder using NDRed - 09/18/2025
Batch run: 09/18/2025
Rev:09/18/2025

Social Security

Program Operations Manual System (POMS)

GN 00301.322 Retention of Paper Material After Faxing into Either the eDIB Folder or Claims Folder using NDRed