TN 7 (03-90)
IBO has jurisdiction over all cases in which at least one claimant or beneficiary resides, or uses a mailing address, in a foreign country other than:
The British Virgin Islands;
Canada;
The Philippines; and
Western Samoa.
IBO is responsible for:
Developing all claims leads and inquiries;
Undertaking all development required to make a determination on a claim—including termination, suspension and deduction information; and
Handling preclaims earnings discrepancies involving NH's in foreign countries not listed in 1.
Developing and controlling unresolved issues on claims which can be partially adjudicated, even if the claim has been authorized and forwarded to the module;
Developing student claims where an entitled child files for student or disabled child benefits; and
Developing representative payee changes.