TN 37 (03-22)
GN 01070.825 Preparing For DIRCON Call To A Client, Employer Or Third Party
Consider the following information before making the telephone call:
Step |
Action |
1
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Review the case and determine what information is needed.
|
2
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Be aware of the time zone (see chart in GN 01070.785).
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-
•
Eastern (OCO is in this time zone)
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-
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REMINDER: As a convenience to the client, do not make calls before 9:00am in the client’s
time zone. The two initial calling attempts from DEBS should fall within a typical
business day of 9:00am to 5:00pm, preferably one attempt in the morning and one in
the afternoon.
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