If PPC shows DIO forwarded the claim to the Portuguese agency, advise the applicant
to contact the Portuguese agency directly. Applicants can find contact and other information
about Portuguese benefits online at:
Institute of Solidarity
and Social Security
DIO is unable to determine the status of a Portuguese benefits claim after a technician
forwards the claim to Portugal. For more information about status requests for Totalization
claims, GN 01702.520.