If PPC shows that DIO forwarded the claim to the Icelandic agency, advise the applicant
to contact the Icelandic agency directly. Applicants can find contact and other information
online at:
Tryggingastofnun (Social Security Administration)
DIO is unable to determine the status of an Icelandic claim after a technician forwards
the claim to Iceland. For more information about status requests for Totalization
claims, see GN 01702.520.