Effective Dates: 03/12/2025 - Present Previous | Next

Basic (03-25)

GN 01764.012 How the Federal Benefits Unit in Oslo, Norway Processes and Develops Claims Filed with the Icelandic Liaison Agency

A. Process to file a claim for U.S. benefits

When a person contacts the Icelandic Liaison Agency (Social Insurance Administration - SIA) to file a claim for U.S. benefits, the Agency sends the following information to the Federal Benefits Unit (FBU) in Oslo, Norway:

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    Form SSA-e2960 USA-IS3, (U.S.- Iceland Transmittal/Request/Certification) certifying the filing date of the claim;

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    Icelandic certified coverage record IS-205;

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    supporting evidence for non-disability claims; and,

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    available medical evidence if the claim is for disability benefits.

B. Procedure for FBU to process referrals from the Icelandic Liaison Agency

This procedure explains how the Oslo, Norway FBU processes referrals from the Icelandic Liaison Agency.

1. Claimant already entitled to U.S. benefits

If the claimant is already entitled to the type of U.S. benefit for which he or she is applying, forward all material to the Division of International Operations with the annotation “already entitled to U.S. benefits”.

2. Claimant not already entitled to U.S. benefits

If the claimant is not already entitled to the type of U.S. benefit for which he is she is applying, process the claim in the same manner described in GN 01772.010B.

C. Reference

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    MSOM MCS 009.011 TOTALIZATION (TOTL)

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201764012
GN 01764.012 - How the Federal Benefits Unit in Oslo, Norway Processes and Develops Claims Filed with the Icelandic Liaison Agency - 03/12/2025
Batch run: 03/13/2025
Rev:03/12/2025