Follow these steps when processing a report of nonreceipt by a third party outside
of the United States.
Step
|
Action
|
1
|
Explain the payment delivery procedure. For more information on payment delivery,
see GN 02407.005.
|
2
|
Tell the payee to contact the nearest American Consular office if the check is not
received within a reasonable period after the scheduled time the check is usually
received by the payee.
|
3
|
Send a Modernized Development Worksheet (MDW) to OEIO. OEIO will take appropriate
action to ensure that we issue a check if due.
|
Do not issue a critical payment when a foreign address is involved.
Note: Field Offices (FOs) must forward critical payment cases with foreign addresses to
OEIO, and follow the Manager-to-Manager (M2M) process in GN 01070.228A.5 Modes of Requesting Assistance.
Additionally, do not issue an immediate payment when a foreign address is involved
if you are not located in a FO in Canada or Mexico. Only border FOs in Mexico and
Canada can issue an immediate payment (IP). For more information on the guidelines
for immediate payments issued in Canadian and Mexican border field offices, see SM
00635.001H.