TN 28 (03-19)
GN 02408.001 Check and Electronic Funds Transfer (EFT) Stop Payments
Stop-payments allow SSA to request that the Department of the Treasury (Treasury)
reclaim payments not due, obtain status on check payments, and return credit if a
check has not been cashed.
Use stop-payments for:
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Checks and EFT payments issued after death to a beneficiary;
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Checks issued to a representative payee after the death of a beneficiary;
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Checks issued to a representative payee after the death of the representative payee;
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Checks that were not due for reasons other than death;
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Checks issued under an incorrect SSN;
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EFT payments made to a representative payee who is deceased or unable to continue
as representative payee;
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Determining the status of a courtesy check when the original has been cashed;
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Nonreceipt of a due check alleged after a beneficiary’s death, see GN 02406.175A.13;
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Nonreceipt of non-recurring checks;
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Nonreceipt of a check issued to a non-beneficiary (e.g., attorneys — see GN 02406.127);
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Obtaining the status of a check when SSA does not wish to generate a replacement check;
or
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EFT payments when the Treasury Offset Program (TOP) is involved, see GN 02408.405.
References: