TN 71 (10-23)

GN 02408.920 International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov)

A. When the Office of Earnings and International Operations (OEIO) uses forms SSA-1712 CN and SSA-1712

OEIO uses the SSA-1712-CN (Notice of Reclamation – Canada Pmt Made in CAD) to reclaim incorrect Canadian dollar (CAD) payments sent to Canadian financial institutions (FI). OEIO uses the SSA-1712 (Notice of Reclamation) to reclaim incorrect U.S. dollar (USD) payments sent to Canadian FIs. OEIO uses both forms when payments were CAD and USD. These forms and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit and in this section.

B. Exhibit of SSA-1712 CN (Notice of Reclamation – Canada Pmt Made

To view the form, go to SSA-1712-CN.

C. Exhibit of Form SSA-1712 (Notice of Reclamation)

To view the form, go to SSA-1712.

D. When OEIO uses Form SSA-1713 (Statement of Reclamation Action)

OEIO includes the SSA-1713 whenever OEIO sends a reclamation request directly to a foreign FI. The FI then uses the form to respond to OEIO. This form and others are available on OEIO’s website, in the International Direct Deposit (IDD) Resource Kit, and in this section.

E. Exhibit of the Form SSA-1713

To view the form, go to SSA-1713.

 

F. When technicians use ITS.gov for IDD reclamation requests

The National Payment Center Of Excellence (NPCE) processes reclamation requests for certain countries when the outstanding amount is $100 or more. Technicians must enter all reclamation requests for NPCE through the International Treasury Services application (ITS.gov). Instructions for entering reclamations are available on the ITS.gov help file. NPCE processes reclamation requests for the countries listed in the following chart:

Country Name

Country Code

Geo Code

Argentina

66

A

Aruba

73

R

Australia

61

Austria

71

A

Bahrain 72 H

Belgium

71

B

Bermuda 73 N
Bolivia 70 O
Bonaire 72 I
Bosnia and Herzegovina 68 M

British Virgin Islands

70

G

Bulgaria 68 G
Cambodia 68 X

Canada – CAD

51

Canada – USD

62

Cape Verde

71

O

China 71 I
Colombia 66 U
Costa Rica 68 E

Croatia

66

Q

Cyprus

71

D

Czech Republic 66 C

Denmark

71

F

Dominican Republic

70

J

Ecuador

70

V

El Salvador

72

D

Estonia

66

F

Finland

71

G

France

56

Germany 52

 

Greece 65

Haiti

70

L

Honduras 70 Y

Hong Kong

71

H

Hungary

66

E

Ireland

54

Iceland

66

L

Israel

71

R

Italy

55

Japan 66 Y
Jordan 66 J
Kenya 66 X

Laos

68

N

Latvia

66

G

Lithuania

66

H

Luxembourg

66

M

Macedonia 68 L

Malta

71

J

Marshall Islands

72

A

Martinique 70 U
Micronesia 72 C
Moldova 72 K

Monaco

71

E

Montenegro 70 W
Myanmar 72 N
Nauru 66 N
Netherlands 71

K

New Zealand

71

L

Nicaragua

70

Z

Norway 53
Palau 72 G
Paraguay 68 P

Poland

70

E

Portugal

60

 

Qatar

72

F

Romania

71

Q

Russian Federation

68

Q

Saint Martin 73 O
San Marino 71 C
Saudi Arabia 72 E
Serbia 68 T
Singapore 66 S
Slovakia 66 D
Slovenia 66 V

South Africa

71

M

Spain

58

Sudan 73 H
Sweden 57
Switzerland 71

N

Tunisia 68 F

Turkey

66

T

United Kingdom

50

 

Uruguay 71 V

NOTE: 

Errors will generate in the ITS.gov application if a technician inputs reclamations through ITS.gov for any unlisted country. For payments sent to banks in Poland, reclamation requests can go to either the FBU in Warsaw, Poland, or NPCE. This is because Poland is part of a multi-country contract.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202408920
GN 02408.920 - International Direct Deposit (IDD) Payment Reclamation Forms and the International Treasury Services Application (ITS.gov) - 10/31/2023
Batch run: 10/31/2023
Rev:10/31/2023