The Office of Quality Review (OQR) uses the SSA-93 (Quality Review Feedback Report)
to request field office (FO) corrective actions and to provide information to the
FO. The FO documents its actions on the Seattle SSA-93 Quality Review website.
The FO receives feedback from OQR for the:
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•
Stewardship review only if there is a payment deficiency (in any amount) or an informational
item that requires FO action.
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•
Transaction Accuracy Review (TAR) on every case (even if there is no payment error
or informational item.)
OQR uses Evidence Portal (EP) to scan supporting evidence into the Non-Disability
Repository for Evidentiary Documents (NDRED) or sends them with the SSA-93 as attachments.
OQR names any documents they scanned to NDRED “REVDOC 93” to distinguish them from
FO documents.
OQR sends copies of the SSA-93 to the Office of the Regional Commissioner (ORC) for
Stewardship payment errors, TAR cases with dollar deficiencies of $5.00 or more, and
for informational items that require FO action. OQR only sends cases to the SSA-93
website for tracking purposes when FO action is required.
NOTE: If you receive an SSA-93 in error or have other issues with jurisdiction or access
to cases on the SSA-93 Quality Review website, contact your ORC. You may also refer
to the SSA-93 Quality Review website user guide. The SSA-93 Quality Review website
has a link to the SSA-93 for each case if the FO did not receive the original email.