TN 8 (10-02)
   RS 02803.320 Response to Emergency Telephone Call From FO Management
   
   
   
   When a member of the FO management or designated staff have requested PC assistance
      via telephone or e-mail, tightly control the case to assure that a final reply or
      a meaningful status report is sent no later than the 5th workday following the date
      of the call or e-mail.