After receiving the FO Determination alert, the DDS must immediately determine if
all claims in the case have been closed. If the FO has not prepared an FO Determination
on all claims in the case, the DDS continues processing the remaining claim(s) in
the case. For those claims that have an FO Determination, the DDS will take the following
actions:
If the DDS has initiated substantive development:
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resolve outstanding requests for information;
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cancel pending Consultative Exam(s) (CE);
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close the claim with a No Determination (ND) reason (For more information on ND reasons
see DI 81020.127 Processing “No Determination” (ND) Claims); and
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send the claim to case closure.
If the DDS has not initiated substantive development:
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transfer (TR) the claim to the FO that made the FO Determination; and
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send the claim to case closure.
NOTE: If the FO inputs an FO Determination on a claim(s) while a reactivated case is pending
at the DDS, follow the above procedures.
If the official folder is a paper Modular Disability Folder (MDF) or if a prior paper
folder exists:
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Prepare an EDCS Routing Form from eView “Print Forms”, with the annotation “CEF transferred
to (receiving FO) for non-medical denial” in the remarks section of the EDCS Routing
Form. For instructions on preparing the routing form, see DI 81010.087. Attach any paper MDF to the EDCS Routing Form; and
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Mail the EDCS Routing Form with all attachments to the receiving FO.
NOTE: If an outstanding Assistance Request (AR) exists, the assisting DDS office receives
a notification alert of the FO Determination. The requested DDS will advise the assisting
DDS office of cancellation of the AR, if applicable. If the DDS sends a closure transaction
after the FO closes the claim, the closure transaction fails. However, the DDS can
still add documents and images to the CEF.