If the FO is notified by mail, associate the notice with the file and review the application
to see if there were any unpaid medical expenses. If none are shown, contact the surviving
spouse or other relative to learn if there are medical expenses that were incurred
and are still unpaid. If there were, take action to have the Disability Determination
Service (DDS) make a disability decision.
If the FO is notified in person or telephone, ask whether there were any unpaid medical
expenses. Record on a report of contact (RC) the name, relationship, telephone number
and whether the person is aware of any unpaid expenses. Associate this with the file.
Also, review the application to see if there were any unpaid medical expenses. If
there were, take action to have the DDS make a disability decision.