FBUs do not have the authority to make formal determinations nor can they adjudicate
claims. However, they can perform the following services:
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Take and develop applications including the necessary development and the investigation
and send to FO or Central Processing Site.
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•
Develop and report PE events affecting the suspense, reinstatement and termination
of benefits.
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Make payee recommendations.
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•
Handle requests for assistance from SSA offices in the U.S.
The RFBO in Manila, Philippines, only, may issue formal denials of SVB claims, along with the appropriate notice.