Diary for a future personal contact with the beneficiary in Mexico when:

1. a. 

   work deductions were imposed for at least 1 month; and

2. b. 

   the beneficiary alleges his work ended or changed to 45 hours or less per month.

Diary for recontact with the beneficiary 3 months after the last month work deductions apply.

1. a. 

   Prepare the diary for DOFA claims.

2. b. 

   Prepare the diary for return to a BA for non-DOFA claims and for postadjudicative reports of work.

When diary matures, the BA must:

1. a. 

   Request the Federal Benefits Unit (FBU) to make a personal contact with the beneficiary to determine whether the beneficiary's work actually ended or changed to 45 hours or less as of the month alleged.

2. b. 

   Include the beneficiary's complete address and telephone number, if available, on the SSA-1320-U4, as well as the employer's name and address, if available.

For personal contact, make an unannounced visit to the beneficiary's residence during normal working hours.

1. a. 

   If the beneficiary is not at home, ask neighbors about the beneficiary's whereabouts, with specific reference to where he works.

2. b. 

   If it appears the beneficiary is working, go to the place of work to interview the beneficiary.

3. c. 

   If the employer prohibits such visits, or the attempt at personal contact is unsuccessful, contact the beneficiary by telephone or mail to schedule an appointment at his home or at the FBU.

If personal contact cannot be made:

1. a. 

   Try to contact the beneficiary by telephone when his residence is inaccessible because of distance or some other reason.

2. b. 

   Document the file with the reason personal contact could not be made.

3. c. 

   Conduct the full investigation by mail if telephone contact is not possible, and document the file with the reason phone or personal contact could not be made.

When conducting the field investigation:

1. a. 

   Include the beneficiary's allegations regarding his work on Form SSA-7163.

2. b. 

   Verify the beneficiary's allegations with his employer if he says he has quit work, or reduced his hours of work to 45 or less per month.

3. c. 

   Verify allegations of self-employment also.

4. d. 

   Get evidence of transfer or liquidation of business when a trade or business is involved.

5. e. 

   Accept, absent evidence to the contrary, the beneficiary's statement that he has neither rendered services nor held himself out as available to render services for more than 45 hours a month, if only personal services are involved.

6. f. 

   Resolve any questionable situations before returning the case to DIO.