TN 1 (04-25)

DI 44005.015 Dispatching Joint Freeze Cases (Except 20/40 Allowance Cases)

After you finish processing the SSA-831, follow these steps for dispatching the case to the Railroad Retirement Board (RRB).

  1. 1. 

    Prepare a GLPSC-38 (Joint Freeze Transmittal)

    • Enter the Social Security Number.

    • Mark checkboxes as appropriate to indicate agreement, disagreement, area of disagreement, etc.

    • Include any necessary remarks or medical development requests, citing Program Operations Manual System (POMS) references as needed.

    • Sign and date the form.

    • Staple the form to the freeze folder. Do not staple through or write on RRBs bar code.

  2. 2. 

    File the original SSA-831 in the freeze folder.

  3. 3. 

    Paperclip the Data and Folder copies on top of the freeze folder, and dispatch the folder to RRB.

    The Great Lakes Program Service Center-Disability Case Review (GLPSC-DCR) control clerks will separate the copies of the SSA-831 upon dispatch, and deliver the Folder copies to the Central Intake Area for scanning into the paperless processing system, as non-actionable documents.

  4. 4. 

    RRB will release the freeze allowance or denial notice for the joint freeze determinations.

    • Joint Freeze allowance - SSA-L810

    • Joint Freeze denial - SSA-L813.1


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0444005015
DI 44005.015 - Dispatching Joint Freeze Cases (Except 20/40 Allowance Cases) - 04/17/2025
Batch run: 04/27/2026
Rev:04/17/2025