The Supplemental Security Income (SSI) program has heightened the need for I & R skills
and resources in every FO. With responsibility for SSI eligibility determinations
— including a detailed workup of income and resources for the aged, blind, and disabled
— FO employees are in a position to assess the applicant's and recipient's needs and
pinpoint the appropriate referral sources for additional assistance. This requires
a comprehensive set of I & R files and a staff that is knowledgeable in community
resources.