TN 3 (09-17)
The component that discovers the underpayment must develop to determine the proper
recipient(s) of the underpayment.
Field Office (FO) staff develops the deceased’s underpayment as follows:
If the FO can determine the fact and amount of an underpayment and the proper recipient(s),
they will authorize payment. For processing instructions, see GN 01061.020.
Refer all development to the processing center (PC) for payment of the underpayment
if the FO is unable to determine:
the fact or amount of the underpayment;
whether or not there may be surviving beneficiaries on the record, proofs in file,
or precedents; or
whether or not there is an unresolved overpayment.
If the FO receives a Form SSA-795, Statement of Claimant or Other Person or any other documents that relate to the underpayment:
Review the documents for completeness and fax or scan the information into paperless
(e.g. if there are siblings, indicate the number of siblings) for the PC’s necessary
Explain to the potential claimant that everyone requesting the underpayment must provide
an SSN and current address.
When the FO cannot determine if payment of an underpayment is proper, the processing
center (PC) authorizes payment. For processing instructions, see GN 02301.075.
Where there is more than one claimant in the highest order of priority, divide the
underpayment equally among them.
If we receive a valid request for payment after the distribution of an underpayment,
see GN 02301.030D.
GN 01061.020 How to Process Underpayments
GN 01061.025 How to Instruct BAs to Pay Underpayments
SM 00805.040 Underpayment Awards