Complete any development (if required) and indicate the disposition of the underpayment
on a Form SSA-559, and route it to the proper technician for processing as explained
below.
a. Benefit Authorizers (BA)
BAs process underpayments for individuals:
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•
in the first three categories of priority; or
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•
in the fourth, fifth, or sixth category when the underpayment is one month's benefit
payment, but no more than $750;
b. Claims Authorizers (CA)
CAs process underpayments for individuals:
-
•
in the fourth, fifth, or sixth category of priority and the underpayment is more than
$750 or more than one month's benefit payment; or
-
•
seeking to qualify as a legal representative of the deceased.