Try to resolve any discrepancies that appear on the SF-1199A by phone contact. Return
the SF-1199A to the FI only if:
The form was misdirected to SSA (e.g., the Veterans Administration is paying benefits),
The requirements of this chapter are not met, or
The form is incomplete or incorrect and phone contact is not possible.
If the account title does not meet the requirements in GN 02402.050, explain the reason for denial to the beneficiary, recipient, or representative payee
orally or in writing. Return the form under cover of an SSA-L1199.
NOTE: It is not necessary to store these returned forms.