See GN 03102.325B.1 for acknowledging request. Inform field office (FO) of request. Ask the FO to interview the claimant if the basis for the request is not clear or to send a copy of the report of interview if the FO had an interview with the claimant regarding the issue after the claimant received the notice of initial determination.

Send the request to the Disability Processing Branch for resolution and proper referral out of the PC, see DI 12005.001.