If an individual inquires about the payment of benefits on behalf of anindividual
in Estonia, Latvia or Lithuania, advise him/her that payment can be made to certain
individuals in that country.
If the individual on whose behalf the inquiry was made has not filed for benefits,
tell the inquirer that the individual should write to OIO.
If the individual on whose behalf the inquiry was made either had his/her benefits
suspended or never received any payment because he/she was in Estonia, Latvia or Lithuania,
obtain the following information and forward it to OIO:
Name and current address of the beneficiary; and
Social Security number (SSN) on which the claim was filed (or sufficient identifying
information to identify the number holder, if the SSN is not known).
Include the name and address of the third party in case we need additional information