TN 29 (10-26)

DI 13015.265 Special Instructions for Processing Overdue Medical Cessation and Uneffectuated Medical Cessation Cases

This section provides field office (FO) instructions for processing overdue medical cessation (OMC) cases and uneffectuated medical cessation (UMC) cases. The policies and processing procedures apply to all cases (Title II only, Title XVI only, concurrent Title II/Title XVI, and dual entitlement). Also, see Special Instructions Payment Termination Not Effectuated, DI 13010.197E. and Cessation Termination Not Effectuated, DI 40505.315.

A. Policy and background

For various administrative reasons, some medical cessation determinations are not effectuated at the time they are rendered; as a result, some beneficiaries continue to receive benefits that should have been terminated pursuant to such cessations. Sometimes, the uneffectuated medical cessation determinations remain undetected for a number of years.

Before disability benefits may be terminated, SSA must send due process/cessation notices to the beneficiaries/recipients. However, due to past practices and systems limitations, SSA cannot confirm with absolute certainty that due process/cessation notices were actually sent to some beneficiaries/recipients after the Disability Determination Services (DDS) made medical cessation determinations.

The DDS generates two copies (three copies if there is a representative involved) of a disability cessation notice and places all copies of the notice in the folder. The beneficiary/recipient copy of the notice should be released at case closure. However, in some instances, the notices were never sent to the beneficiaries/recipients, or the notices were lost in transit when the folders were transferred from the DDS to the FO.

In January 2006, SSA took action to resolve the underlying systems and business process issues associated with overdue and uneffectuated medical cessation cases. However, for the time period before January 01, 2006, special procedures apply because SSA does not have firm evidence of record indicating either that the appropriate due process/cessation notices were sent to the beneficiaries/recipients or that the cases were processed correctly.

In processing the UMC workload, an issue was discovered concerning appeals filed on the cessation determinations. In many cases, the appeals were never sent to the appropriate component for processing. The appeals were not annotated to our mainframe systems and no actions were taken to process the appeals. When discovered, many of the appeals were very old.

Another issue was found concerning UMC cases with appeal decisions that were not effectuated (due to administrative error) at the time the decisions were made. Therefore, special procedures also apply for UMC cases for which appeals were filed.

B. How to identify and process overdue medical cessation (OMC) cases DDS medical cessation determinations made on or after January 01, 2006

Overdue Medical Cessation (OMC) cases are medical cessation determinations made on or after January 01, 2006 that are not effectuated for more than 2 months after the month of termination or date of the cessation notice (whichever is later). SSA considers the administrative actions to terminate benefits on these cases as overdue. Process these OMC cases under the established policies and procedures in DI 13010.197E. (i.e., send the appropriate notice and input the termination action).

NOTE: This notice does not include appeals language.

C. How to identify and process uneffectuated medical cessation (UMC) cases DDS medical cessation determinations made before January 01, 2006

Uneffectuated Medical Cessation (UMC) cases are medical cessation determinations made before January 01, 2006 that were not effectuated at the time they were rendered due to administrative error. If the processing delays were caused by normal workflow limitations (i.e., backlogs), the special UMC procedures do not apply.

SSA cannot be certain the administrative actions were ever properly completed on the cases involving UMC determinations made before January 01, 2006. However, SSA took action to address the effectuation problems in January 2006. Therefore, DDS will adjudicate new medical CDRs for the UMC determinations made before January 01, 2006. These special procedures apply only to UMC cases; they do not apply to OMC cases..

NOTE: Do not attempt to verify whether the due process/cessation notices were sent. Process the cases under the special procedures in DI 13015.265C.

1. UMC case control

The Office of Disability Programs identified a large group of UMC cases. With the exception of the Office of International Operations, all administrative actions taken on this group of identified UMC determinations (made before January 01, 2006), will be tracked using the Uneffectuated Medical Cessations Clearance Control (UMCCC) on the New York Regional website (http://nynet.ny.ssa.gov/UMC/ ). The FO taking action on the new CDR is responsible for entering all information into the tracking system.

Do not clear cases from the UMCCC website until all actions are completed and recorded to SSA mainframe systems (i.e., the new CDR determination is received from the DDS and successfully effectuated). If an appeal is filed on the new CDR determination, do not clear the UMCCC until the appeal decision is rendered and effectuated. Do not attempt to add or track any other UMC cases subsequently discovered on the UMCCC website. However, if a UMC case is subsequently discovered, follow established policy and procedures for initiating a new medical CDR.

NOTE: The DDS does not have access to the UMCCC website.

2. Concurrent/dual entitlement cases

If, at the time of the medical cessation determination, the individual was either concurrently (Title II and Title XVI) or dually (more than one Title II claim) entitled, but the termination action was effectuated on only one title, the termination action on the effectuated title is considered final (after the appropriate appeals period). For the title on which the medical cessation determination was not effectuated, the appropriate action to be taken depends on the date of the original DDS medical cessation determination.

  • •

    If the DDS medical cessation determination was made on or after January 01, 2006, process the uneffectuated title under the OMC procedures (i.e., take necessary action to terminate benefits retroactively on the uneffectuated title, based on the original cessation determination, as per DI 13010.197E.). Do not send OMC cases to the DDS for a new medical CDR determination.

  • •

    If the DDS medical cessation determination was made before January 01, 2006, process the uneffectuated title under the UMC procedures (i.e., afford a new CDR determination for the uneffectuated title only).

If appropriate, take a new claim on the title that was ceased. Obtain an SSA-3368, and an SSA-454 to capture any information not on the SSA-3368, and send the new claim to the DDS along with the CDR. If the new claim is allowed, the retroactivity will be based solely on the new application (i.e., 6 or 12 months retroactivity, as appropriate, for a Title II application; no retroactivity for a Title XVI application). Do not use either the prior application date or the continued entitlement on the title that was not ceased, as a protective filing for the new application on the properly ceased title. Retroactive benefits are not payable back to the medical cessation date.

3. Special situations subsequent concurrent cases

Certain situations may arise where the UMC case was not a concurrent/dual entitlement case at the time of the original medical cessation. However, an action subsequent to the original medical cessation (such as the filing of a new claim) involved the other title. Treat these cases as concurrent/dual entitlement filings for UMC purposes. Because of the unique scenarios that may be encountered, established policies and procedures may need to be modified.

Example 1

DDS makes a medical cessation determination in 04/2000 on a Title XVI only case, but the cessation is never processed. The NH files for Title II DIB in 11/2002 and the Title XVI allowance is adopted; the medical re-exam diary is set at 11/2005. The entitlement on the Title XVI record terminates in 2004 due to income and resources.

In this example, DDS made the Title XVI medical cessation determination in 2000. Therefore, the case falls under the UMC procedures (i.e., set aside the original medical cessation and afford a new CDR). However, because the Title XVI entitlement is already terminated (for non-medical reasons), it would serve no purpose to do a new Title XVI CDR, because, with certain exceptions, a medical cessation is not retroactive. Therefore, do not send the Title XVI UMC case to the DDS for a CDR.

The other issue to be considered is the Title II adoption of the Title XVI allowance, which was done in error because the Title XVI claim should have been ceased in 2000. Because of the special circumstances involved in this case, a new CDR will be initiated on the Title II claim to establish a medical basis for future CDRs. The Comparison Point Decision folder will be the original Title XVI allowance from which the Title II allowance was erroneously adopted.

Example 2

DDS makes a medical cessation determination in 01/2002 on a concurrent Title II/Title XVI claim. The Title XVI claim is terminated, but the cessation is never processed on the Title II claim. In 05/2003, a Ticket to Work is mailed; it is assigned in use on 06/28/06. SSA discovers the UMC situation in 11/2007.

Because DDS made a medical cessation determination in 2002, this case falls under the UMC procedures (i.e., set aside the original medical cessation and afford a new CDR). However, because a Ticket is in use when SSA discovers the UMC issue, a new CDR will not be initiated until the Ticket use terminates.

NOTE: Whenever it is necessary to deviate from the established policies and procedures in processing these UMC cases, thoroughly document the specific case situation and action taken in the MBR/SSR/DCF.

For unusual situations requiring additional guidance, FO personnel should contact their regional coordinators. Regional coordinators needing assistance may contact the Office of Public Services and Operations Support (OPSOS).

4. Ticket to work Cases

If a Ticket to Work is assigned and in use when SSA discovers and processes the UMC issue, a new medical CDR will not be initiated until the Ticket is no longer in use. Document the UMC issue on the DCF and MBR remarks with instructions to pursue the medical CDR if/when the Ticket use terminates. Update the UMCCC website appropriately (i.e., No Termination Required with an explanation of the ticket involvement in remarks).

5. Terminated cases

If the person is already terminated (for a reason other than the medical cessation determination) when the UMC issue is discovered, do not initiate a new CDR. Annotate the MBR/SSR and DCF remarks to show the UMC involvement, indicating benefits should not be reinstated without a new medical determination. Update the UMCCC website appropriately (i.e., No Termination Required with an explanation of the prior termination in remarks).

NOTE: If the case is terminated due to an SGA cessation, do not send the case for a new medical CDR unless an impairment severity review is needed for Medicare coverage and the individual is not protected from the review under Section 111 (DI 13010.012).

6. Failure to cooperate/whereabouts unknown cases

If a new CDR is initiated on a UMC case, but the beneficiary fails to comply with our request for needed information or evidence to complete the CDR, make a failure to cooperate (FTC) determination (after making every effort to obtain the information or evidence per DI 13015.005A.1.). Record the FTC determination on the DCF per DI 13015.005A.2.d. Update the UMCCC website appropriately (i.e., No Termination Required with an explanation of the FTC issue in remarks).

If a new CDR is initiated on a UMC case, but a whereabouts unknown (WU) issue arises, handle as per DI 13015.005B.

If a FTC or WU situation arises in the DDS, the DDS will process as per DI 28075.005 and DI 28075.007.

7. Prisoner suspension cases

If a new CDR is required on a UMC case but the beneficiarys/recipients benefits are in suspense status due to incarceration, take the following appropriate action based on the title involved.

  • •

    On Title XVI cases, if it is expected that the recipient will be suspended for imprisonment for at least 12 months, then a CDR is not required. Annotate the UMC issue in the CG field on the SSR and the DCF remarks, indicating a CDR is required if the recipient is released from prison before benefits are terminated. Clear the UMC case on the UMCCC website by indicating No Termination Required and documenting the reason in the remarks.

  • •

    On Title II cases, a CDR is required (DI 28065.001C). If the beneficiary is unable to cooperate due to prison policies, annotate the UMC issue on the MBR and DCF, indicating benefits should not be reinstated until a CDR is initiated. Clear the UMC case on the UMCCC website by indicating No Termination Required and documenting the reason in the remarks.

8. Work CDR needed

If a work CDR is also necessary, it should be completed before sending the case to the DDS. If the completed work CDR results in an SGA cessation and benefits are suspended in the EPE, the medical CDR should still be completed. However, if the work CDR results in an SGA cessation and benefits are terminated, do not send the case for a new medical CDR unless an impairment severity review is needed for Medicare coverage and the individual is not protected from the review under Section 111 (DI 13010.012). Clear the UMCCC website by annotating, No Termination Required and explain in the remarks why a termination is not needed (i.e., prior work CDR termination). Also, explain in the DCF the actions that were taken.

9. Section 301 cases

Section 301 of the Social Security Disability Amendments of 1980 (P.L. 96-265), provides for continuation of disability benefits to certain individuals whose disability medically ceases while the individual is engaged in a program of vocational rehabilitation or similar program (see DI 14500-14515). Therefore, if benefits continue after a DDS cessation determination made prior to January 01, 2006, because of a favorable Section 301 allowance determination, the case is not a UMC case and the special UMC procedures do not apply.

D. Appeals of uneffectuated medical cessation determinations

In processing the UMC workload, an issue was discovered concerning appeals filed on the cessation determinations. In many cases, the appeals were never processed. The appeals were not annotated to our mainframe systems and no actions were taken to process the appeals. When discovered, many of the appeal requests were very old. Therefore, special procedures apply for this category of UMC cases, but only if the delays in processing the appeals were caused by administrative error. If the processing delays were caused by normal workflow limitations (i.e., backlogs), the special procedures do not apply. To determine what caused the delays, review the folders and obtain pertinent queries (MBR, SSID, DDSQ, CPMS, etc.) to determine the particular circumstances involved in each case.

Another issue was found concerning UMC cases with appeal decisions that were not effectuated (due to administrative error) at the time the decisions were made. Therefore, special procedures also apply for this group of UMC appeals cases.

  1. 1. 

    If an unprocessed appeal (on the UMC determination) is discovered in the file during the FO review of the UMC issue, document the folder with the Special Determination attached (EXH #2) and check the appropriate box. Do not establish the appeal in MCS/MSSICS. Initiate a new CDR (see DI 13015.265E).

  2. 2. 

    If a current appeal is received or pending in the FO (on the uneffectuated medical cessation determination), document the folder with the Special Determination attached (EXH #2) and check the appropriate box. Do not establish the appeal in MCS/MSSICS. Initiate a new CDR (see DI 13015.265E).

  3. 3. 

    If a current appeal is received or pending in the DDS on a UMC case, document the folder with the Special Determination attached (EXH#2) and return the case to the FO with the flag shown in Exhibit 3.

  4. 4. 

    If an appeal was filed on a UMC case, a decision was rendered, and the appeal decision was favorable, process as usual, according to established procedures. Update the UMCCC website appropriately (i.e., No Termination Required with an explanation of the appeal decision in remarks).

  5. 5. 

    If an appeal was filed on a UMC case and the appeal decision upheld the medical cessation determination, but benefits have not yet been terminated, do not terminate benefits. Document the folder with the Special Determination attached (EXH #2) and check the appropriate box. Initiate a new CDR (see DI 13015.265E).

  6. 6. 

    If an appeal was filed on a UMC case and the appeal decision upheld the medical cessation determination, benefits have already been terminated, but were not terminated at the time the appeal decision was made due to administrative error:

    1. a. 

      If any type of protest is received (e.g., request for waiver of overpayment, new claim filed, etc.), reinstate benefits, pay any benefits withheld, document the folder with the Special Determination attached (EXH #2) and check the appropriate box. Initiate a new CDR (see DI 13015.265E).

    2. b. 

      If no protest is received, no further action will be taken; do not attempt to identify cases already terminated.

    3. c. 

      If benefits were terminated after an appeal decision and a new application was filed, reinstate benefits, pay any benefits withheld, document the folder with the Special Determination attached (EXH #2) and check the appropriate box. Initiate a new CDR (see DI 13015.265E) and treat the new application as a duplicate filing (see GN 00204.028, SI 00601.048 and/or DI 12045.027, as appropriate).

  7. 7. 

    If the Processing Center (PC) receives a pipeline UMC appeal case previously sent for termination action, they will return it to the FO for a new CDR.

  8. 8. 

    If the DDS/HO/AC receives a pipeline UMC appeal case that was previously sent for appeal processing, they will document the folder with the Special Determination attached (EXH#2) and return the case to the FO (for initiation of a new CDR).

NOTE: These special UMC procedures do not apply once the DDS makes the new CDR determination. For example, if the new CDR determination (made after January 1, 2006) again results in a cessation determination, terminate benefits based on the new CDR cessation date and process any subsequent appeal.

E. How to adjudicate uneffectuated medical cessation Determinations made before January 01, 2006

NOTE: UMC cases are eCDR exclusions.

Adjudicate UMC determinations made before January 01, 2006 as if the medical cessation determination had never been made. Follow established policy and procedures for initiating a new medical CDR, (i.e., obtain a new SSA-454 and SSA-827s).

When contacting the beneficiary/recipient to establish the new medical review, explain why we are doing a new CDR, using language similar to the following:

We previously told you we were going to stop your disability payments because you were no longer disabled. However, the payments were not stopped at that time due to an administrative error. Therefore, we are not going to stop your payments (or, if payments have already been stopped, we are going to reinstate your payments).

We are going to take another look at your case to see if you are still disabled. If we determine you are still disabled according to our rules, your payments will continue. If we again determine that you are no longer disabled according to our rules, your entitlement will end as of the date of the new determination, not the earlier cessation date we previously told you about. You will be notified of the new determination before your benefits are stopped.

Provide a complete explanation of our actions, depending on the particular case situation. For example, if the person was previously determined to be overpaid due to the cessation, inform him/her that the overpayment no longer exists.

1. FO initiation of CDRs on the DCF

The new CDRs for these UMC cases will not be initiated on the Disability Control File (DCF) as is normally done for an Automated Direct Release (ADR) run. The prior CDR for many of these cases may still be open on the DCF (i.e., the cessation determination was never posted); the DCF does not allow a second medical CDR to be initiated while the first medical CDR is still open. In other situations, the prior CDR was processed prior to the conversion to the DCF (11/02) and is not reflected on the DCF. Because these UMC cases cannot be released via the ADR process, the folders for these cases will not be automatically sent to the FO. The FO must manually request the folders. (See DI 13015.055, DI 13015.060, DI 13015.070, DI 13015.080, and DI 13015.090.) After obtaining the folder, manually establish the new CDR on the DCF as follows:

a. If the prior medical CDR is still open on the DCF:

  • •

    Close the CDR by annotating the prior cessation determination (see

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    MSOM CDR 001.007 CDR FO Input Screen (IFOA)

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    Enter this remark on the IRMK screen: UMC case cessation determination set aside per DI 13015.265 (see MSOM CDR 001.009 CDR Remarks Input Screen (IRMK)

  • •

    Manually establish the new CDR via the DRES screen (see MSOM CDR 001.016 Disability Review Establishment Screen (DRES) )

b. If the prior CDR is closed (or was never established) on the DCF:

  • •

    Manually establish the new CDR via the DRES screen (see MSOM CDR 001.016 Disability Review Establishment Screen (DRES)

  • •

    Enter this remark on the IRMK screen: UMC case cessation determination set aside per DI 13015.265 (see MSOM CDR 001.009 CDR Remarks Input Screen (IRMK))

NOTE: If the new CDR is not established on the DCF prior to transfer to the DDS, the new DDS CDR determination will not update the DCF.

2. Transfer case to DDS

When the CDR package is complete and ready for transfer to the DDS, place the flag shown in Exhibit 1 on top of the folder and send the case to DDS for adjudication. DO NOT clear the UMCCC at this point; the UMCCC should not be cleared until after the new DDS CDR determination is made and effectuated.

 

This is an image of exhibit 2 of an uneffectuated Medical Cessation Flag

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0413015265
DI 13015.265 - Special Instructions for Processing Overdue Medical Cessation and Uneffectuated Medical Cessation Cases - 10/02/2026
Batch run: 10/02/2026
Rev:10/02/2026