TN 15 (07-24)
HI 00825.065 Forms CMS-1966, Medicare Health Insurance Card
CMS will search for a better address on the master tapes in central office and on
the Form CMS-40B, if available, and remail many of the undeliverable Medicare health
insurance cards returned by the Post Office.
If a better address is located, a gummed address label will be placed over the old
address stub of the card. Either a red check or a gummed label is an indication of
a remailing attempt by CMS.
If the Medicare health insurance card is still undeliverable, CMS will forward the
material to the servicing FO/PC for development, see HI 00901.125.
If the beneficiary is deceased, or suspended for a better address, follow the instructions
in HI 00901.125.