TN 16 (11-23)
NL 00711.120 Checks and Power of Attorney Paragraphs
5700 CHECK INQUIRY — GENERAL
A benefit check for any month is generally dated and mailed in the following month.
The check you received dated (a) , was for the month of (b) .
5705A INITIAL ALLEGATION OF NONRECEIPT
Generally, checks to persons outside the United States are mailed to their places
of residence. They are mailed by the U.S. Treasury Department to a consular office
located in the country where the beneficiary is. In a few places, for example, in
Hong Kong, special arrangements are made for check delivery, in which case the beneficiary
is notified.
5705B DELAY OUTSIDE THE U.S.
It usually takes longer to deliver checks outside the U.S. because of the longer distances
and extra handling needed. Delivery time varies from country to country and the checks
may not arrive the same day each month. Sometimes something may happen which will
cause an extra delay—for instance, a postal strike in the country of residence.
5705C WHAT TO DO
If you do not receive your check after a reasonable waiting period, contact the nearest
United States consular office or write directly to us. We will find out what happened
and advise you as quickly as we can.
5720 REFUSAL OF U.S. ADDRESS ON COUNTERPART FUND CASES
Under no circumstances may a beneficiary visiting or residing in (country) have checks mailed to an address in the United States, other than a financial organization.
5721 REASON FOR DELIVERY TO PLACE OF RESIDENCE OUTSIDE U.S.
It is the policy of the Social Security Administration to deliver benefit checks due
beneficiaries residing outside the United States to their foreign addresses. This
enables the Social Security Administration to maintain proper controls over benefits
to persons outside the country and ensures that the laws and regulations governing
payment of benefits to persons abroad are being observed.
5722 REQUEST AN INVESTIGATION ON NONRECEIPT
You should submit a signed statement explaining exactly which check or checks you
have not received. Please send this information to the Social Security Administration,
P.O. Box 17769, Baltimore, Maryland 21203, U.S.A. Upon receipt of this statement,
a prompt investigation of the matter will be made.
5725 DIRECT DEPOSITS OF SOCIAL SECURITY CHECKS
Under no circumstances may a beneficiary living outside the United States have checks
mailed to a relative or any other private address in the United States. If, however,
they wish to authorize a responsible banking institution or trust company to receive
and deposit their benefit payments, such an arrangement may be used.
5730 ALLEGED NEED OF U.S. CURRENCY IN COUNTERPART FUND COUNTRY
The Social Security Administration has agreed to the payment of social security benefits
in local currency in any country in which it is deemed in the national interest to
do so. The decision as to the specific country involved is one which is made by the
Treasury and State Departments. Since (a) name of country is one of the designated countries, your benefits will be paid in local currency
rather than United States currency. Under certain conditions, dollar checks may be
issued to meet a bona fide obligation in the United States. Since you indicate a need
for United States currency, we suggest that you contact the United States Foreign
Service post from which you receive your check.
If you have any questions about the manner in which your checks are being delivered,
we suggest that you contact the United States Foreign Service post from which you
receive your checks.
5735 REFUSAL TO HONOR A POWER OF ATTORNEY FILED FROM COUNTERPART FUND COUNTRY
Your Power of Attorney authorizing the (a) name and address of bank, etc. to receive your monthly social security benefits and your reason for making the authorization
have been carefully examined and reviewed. We are unable to honor your request.
The Social Security Administration has agreed to the payment of social security benefits
in local currency in any country in which it is deemed in the national interest to
do so. The decision as to the specific country involved is one which is made by the
Treasury and State Departments. Since (b) name of country is one of the designated countries, all checks are issued in local currency. However,
where a beneficiary requires dollars to meet an obligation in the United States, the
United States Embassy Disbursing Officer has the sole authority to issue checks in
dollar amounts sufficient to meet this obligation.
We suggest that you forward your request to the Disbursing Officer at the United States
Embassy in (c) name of city . The request should be in writing and, if possible, should contain documentary evidence
supporting the request.
5740 POLICY ON USE OF POWER OF ATTORNEY
There are several reasons why we prefer to mail checks directly to our beneficiaries.
A bank will not ordinarily know whether an event has taken place which may affect
eligibility for the check (such as work or moving to a country where social security
benefits are not payable). The responsibility for reporting these events to the Social
Security Administration is placed by law directly on the beneficiary. Thus, when monthly
checks are issued to, and negotiated by the beneficiary, their personal endorsement
on the check each month attests to their continued eligibility for payment. This policy
applies whether the beneficiary is in this country or outside the United States. If
they are outside the United States, special controls are needed to insure that the
beneficiary is still alive and receiving monthly benefits.