Basic (07-03)
When a debtor is in RECOOP billing status, bills and notices are automatically sent
out. The type of bill or notice sent depends on how the debtor is paying on the balance
due.
When there is an installment agreement on record, the following bills or notices are
sent:
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•
Basic Bill - this bill is issued each month when a debtor is not overdue on his/her
payment;
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•
Installment - Did You Forget? - this is the first reminder bill sent when the debtor
fails to make a payment;
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•
Installment - Past Due Payment - this is the second reminder bill sent when a debtor
fails to make a payment;
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•
Basic Bill - Low Remittance - this is the regular bill sent if a debtor makes a timely
payment for an amount less than the agreed installment amount;
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•
Low Remittance - Did You Forget? - this is the first reminder bill sent when a debtor
makes a partial payment for a prior month and is currently behind by at least one,
but less than two, times the agreed installment amount;
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•
Low Remittance - Past Due Payment - this is the second reminder bill sent when a debtor
makes a partial payment for a prior month(s) and is currently behind by at least two,
but less than three, times the agreed installment amount.
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•
Call-In - this is the notice sent when a debtor has failed to respond to any of the
reminder bills and owes at least three full installments.
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•
Final Statement - this notice is sent when the final payment has been received and
RECOOP shows a current balance of zero for all debts in the billing group.