Division Of Earnings and Business Services (DEBS) produces three types of letters
for corresponding with the public: dictated, form, and model letters. Most of the
letters are comprised of standard paragraphs which are contained in this subchapter.
Standard paragraphs also make up form and model letters. When those letters are not
adequate to explain a particular situation to the inquirer, the standard paragraphs
can be modified to provide the correct information or can be used as guides in preparing
a dictated letter.