TN 11 (07-24)

NL 01001.150 Procedure for the Audio Compact Disc (CD) Special Notice Option (SNO) for People with Blindness or Visual Impairments

A. What happens when the person selects the audio CD option?

When a person selects the audio compact disc (CD) SNO, we send a standard print notice using normal procedures. In addition, the notice system automatically routes the notice to a vendor to produce the audio CD.

B. Do we produce audio CDs in languages other than English?

We produce audio CDs in both English and Spanish. We produce audio CD notices in Spanish only when we produce the standard print notice in Spanish.

C. How is an audio CD labeled?

The vendor mails the audio CD in a paper sleeve. On top of the audio CD is a printed label that includes the heading “Important Notice,” and the recipient’s name, address, and an alphanumeric bar code.

D. Can I listen to an audio CD notice on a Social Security Administration (SSA) computer?

Yes, you may load an audio CD onto an SSA computer.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0901001150
NL 01001.150 - Procedure for the Audio Compact Disc (CD) Special Notice Option (SNO) for People with Blindness or Visual Impairments - 07/09/2024
Batch run: 07/09/2024
Rev:07/09/2024