When the Office of Hearings Operations (OHO) or the Office of
Appellate Operations (OAO) receives a fee agreement, designated support
staff will date document the agreement and ensure the claim(s) file
contains a Form SSA-1696 (Claimant's Appointment of Representative). For
more information about representative appointments, see Hearings,
Appeals, and Litigation Law (HALLEX) manual HA 01110.011.
A fee agreement alone does not constitute
a valid appointment of representation. Representatives must use the
current version of a Form SSA-1696 to accept an appointment. If the
representative was appointed prior to December 9, 2024, when the mandate
to use the Form SSA-1696 became effective, they may use another written
statement to document the appointment. See HALLEX HA 01110.011 A.
If the claim(s) file does not contain
a valid Form SSA-1696, support staff will contact the individual(s)
who signed the fee agreement as the representative to address the
issue. Because the individual is not appointed without a valid Form
SSA-1696, staff will not disclose any information about the claimant
or claim(s) beyond what was previously supplied to the Social Security
Administration (SSA) by the individual (e.g. the date they signed
the fee agreement and the name of the claimant appearing on the fee
agreement).
If the representative has been properly appointed, support
staff will ensure the fee agreement has been signed by both the
claimant and representative and take all necessary actions to ensure
the document is associated with the claim(s) file. OHO and OAO staff
will then ensure all necessary entries regarding representation and
the fee agreement are made in the Registration, Appointment, and
Services for Representatives (RASR) application and the Hearings
and Appeals Case Processing System (HACPS), the Appeals Review
Processing System (ARPS), and/or the Office of Appellate Operations
Case Processing System (OAOCPS), as appropriate. At the hearing
level, support staff will also follow the OHO Standard
Hearings Operations
Procedure (SHOP) sections 1.2
and 1.3
for electronic and paper/Electronic Non-Medical (ENM) claims. For
paper claim(s) files only, OAO staff will annotate the form SSA-1128
(Representative Involved) with pertinent information and associate it
with the claim(s) file.