If the claimant is following up on a previous nonreceipt report, request a Treasury
Status Query Control Record to view nonreceipt or stop-payment transmittals. The Treasury
Status Query Control Record, previously known as the “Q Query,” provides all previous
nonreceipt and stop-payment actions. Instructions for obtaining a Treasury Status
Query are in MSOM BUSSR 003.018. MSOM BUSSR provides explanations of Treasury status
disposition codes.
NOTE: In addition to the above programs, technicians in the Regional Office, FO, Processing
Service Centers, and Teleservice Centers have access to TCIS. This contains the history
of check activity and has a record of check claims and photocopy request. For more
information on TCIS, please see Treasury’s Bureau of Fiscal Services website.